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| Human
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A Short Course in Human Relations
The six most important words:
I admit that I was wrong.
The five most important words:
You did a great job.
The four most important words:
What do you think?
The three most important words:
Could you please. . .
The two most important words:
Thank you.
The most important word:
We.
The least important word:
I.
-- Unknown |
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